01-10-2022

WhatsApp Marketing and Chatbot for Non Banking Financial Company

WhatsApp is the world’s largest messaging platform. From homeowners to executives to agents; all of us use WhatsApp every day, to talk to friends and family alike.

WhatsApp is one of the biggest messaging apps in the world, with over 2 billion users around the globe. It is available in more than 180 countries and 60 different languages.

This personalization also comes with speed. Chatbots can respond to customer queries, generate & qualify leads, encourage customers to book site visits, facilitate transactions, and send documents, around the clock, 24 hours a day, 7 days a week.

Top 14 Use Cases of Of WhatsApp Chatbot for (NBFC) Non Banking Financial Company

1. On Mobile - Send bank statements, insurance policy updates & Reminder, loan approval status, credit card approvals, payment confirmation and much more as SMS attachments with SMSINDIAHUB.

2. Financial Alerts - Keep customers updated through instant SMS alerts on everything from OTPs and Money withdrawals to credit/debit card usage. With a lightning fast SMS API gateway and robust technology infrastructure, SMSINDIAHUB provides best-in-class delivery rates and speed for all your SMS.

3. Campaign Tracking - Smart SMS Service is the premium product which helps you to track Campaigns, mobile number and manage website links, attachments, tickets or mobile web pages in your text SMS.

4. Customer Follow-up - Do you follow up with your customers after they’ve made purchases? Rewarding customers for their loyalty is a great way to build relationships and earn more sales. Send new customers a special gift, such as a ten percent off coupon (which you can track), to encourage them to visit again.

5. Increase customer walk-ins - Retail is the process of selling consumer goods or services to clients through multiple vendors, channel partners of distribution to earn a maximum profit. Demand has to be identified and then satisfied through a supply chain. Attempts are made to increase demand through advertising.

6. Coupons - Use wording such as ``For every Rs.50 you spend tonight, you get Rs.10 off your next purchase of Rs.50 or more.`` Your customers have an incentive to spend at least Rs.50, and you'll get an additional Rs.50 in purchases when they apply their future-use coupon.

7. Cross Promotion - Cross-promotion For B2B businesses, offer a cross-promotion opportunity, such as a directory listing or advertising spot for customers who purchase within X hours or over X dollar amount.

8. Mass Campaigns - Now you can fully customize your Bulk SMS campaigns on the go using our simple and powerful user interface. Push millions of bulk SMS, send regional language SMS, or Send Group SMS.

9. Give Information - Improve efficiency, stop sending email campaigns or tele-calling. Send timely alerts (e.g. linking Aadhaar) to your banking customers via SMS, the best mobile customer engagement tool with 98% read rates.

10. SMS Banking - Use SMS long codes and short codes with predefined keywords which allows customers to check balance, open accounts, add payee and much more. Make your processes user friendly with our two way communication tool.

11. Promotion - Use SMS long codes and short codes with predefined keywords which allows customers to check balance, open accounts, add payee and much more. Make your processes user friendly with our two way communication tool.

12. Build customer relationships - Personal interaction with customers is a great way to establish relationships and encourage long-term customer loyalty. Your marketing can be a natural extension of this, which means you don’t always have to be selling. Send out thank you and birthday, anniversary greetings.

13. Seasonal Specials - Seasonal specials For retails, it means promoting products that are in season. For others, use whatever major holiday is approaching. Promote the products or services or create new ones that somehow connect with the season, and put them front and centre.

14. Membership - Create a customer club with particular benefits (newsletter, coupons, special events, extended hours) and offer free membership with any purchase over a set dollar amount. Otherwise, membership should cost something.